In real-time the Samanage risk and compliance management solution consistently scans the data you have stored in Samanage (from services requests and tickets to hardware and software), and notifies you of any problems that require your attention or are in need of action.
IT Service Catalog
Some services are truly repetitive and redundant. Simplify the hands on nature of these requests by creating a workflow that automatically captures the information required upfront then pushes the request through a set of predefined steps, getting your end users to resolution quickly.
IT Asset Management
Through time-saving automation, Samanage captures and retrieves an asset's incident history, optimizing the value of the asset over its entire life cycle and integrating these insights into the service quality provided.