Sharing is caring with our Dropbox integration.
Many organizations are using Dropbox to collaborate on shared documents. When it comes to IT incident management, collaboration via these tools can be very useful, and make a difference in how quickly an incident is resolved.
You have the option to attach documents stored in Dropbox to new incidents, assets, and contracts in Samanage. All you have to do is attach the document once, and if you revise on the original version, it will also be automatically updated in the Samanage platform.