Connect your IT assets to Zendesk tickets
Allow Zendesk help desk admins to view IT asset configurations from Samanage directly within Zendesk, and associate these assets with Zendesk tickets.
Keep assets within reach
Connect assets to tickets to see specific asset details whenever a ticket is retrieved. Easily search assets, attach numerous assets to a ticket, and review related asset information.
View assets in Zendesk
- View all related asset information for new tickets that arrive
- Quickly identify all associated assets
- Easily research any asset-related issues
Efficient asset management
- Organize, track, and manage software and hardware assets
- Simplify and automate daily maintenance
- Stay license compliant and ensure user compliance