It’s essential that managers and stakeholders receive customized reports on KPIs to drive decisions. Create a service catalog item that enables requesters to provide all of the necessary information upfront to streamline building and approving reports.
Periodic Server Maintenance
Set automated reminders on a monthly or quarterly basis. Keep things running smoothly by streamlining requests for ongoing server maintenance, and easily relay notifications for any potential downtime to those who may be affected.
Whether it’s an urgent or a standard change, you need a place for people to submit the request. Build a catalog item to get all the information you need for a successful change.