How Secure is the Samanage Agent?

The Samanage Agent operates like any other software that runs on your network and connects to a server via the Internet (e.g., antivirus software or Adobe Acrobat). The Agent guarantees that the system remains up to date without any manual maintenance.

The Agent only connects to the Samanage server, and no communication is initiated with other destinations. In addition, the Agent does not receive requests from any device or server, internal or external to your network – it only initiates requests. Furthermore, all data transport is encrypted using TLS 1.2. This approach ensures that no other service can exploit the Agent.